By using this web site under the Internet domain BURNINGMOTH.COM the user ("you") enter into this agreement ("Agreement") with Burning Moth Creations Inc ("Burning Moth") with respect to any other agreements between you and Burning Moth and it's subsidiaries.

Privacy

Your privacy is very important to us.

Information. Burning Moth will not sell or otherwise share information you submit to us in good faith with any third party agency without first receiving your prior consent to do so.

Retention. Burning Moth retains detailed records of correspondence indefinitely including but not limited to financial transactions, letters, email, instant messaging, Internet messaging and may record telephone communications in accordance with RCW 9.73.030.

Transactions

Checks. Checks are held for ten (10) days upon receipt.

Penalties. You are responsible for any chargeback or penalty fees Burning Moth incurs as a result of a failed or wrongfully disputed transaction.

Refunds

Refunds are issued at the discretion of Burning Moth. Your satisfaction is very important to us and we work with you to come a mutually amicable resolution.

Method. Refunds are generally issued using the transaction method that payment was received in.

Hardware. A refund will be issued for the cost of a hardware product if that product is a) not a custom order and b) returned in new condition.

Software. Barring a reproducible and unresolved error in the stated function of a software product that product is generally non-refundable.

Services. You are generally entitled to a refund of any unused portion of a paid retainer for services at the time said refund request is received by Burning Moth.

Third Party Fees. Third party transaction fees or delivery fees paid for the delivery of tangible property to or from you are not refundable.

Miscellaneous

Jurisdiction. This Agreement shall be governed by and shall be construed in accordance with the laws of the State of Washington.

Modification. This Agreement can be modified at any time without notification.

Nullification. Nullification of any portion of this Agreement will not void other provisions contained herein.